Skip to main content
Reason Help Center home page
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. Reason
  2. Troubleshooting

Troubleshooting

Issues Setting up a New Clock

  • What to do when there's an "Incorrect Password" issue?
  • Connection Time-out Error in Reason Home App (iPhone version)
  • Unable to add and set up a new clock in the Reason Home app
  • The Reason ONE clock keeps saying "Hello, I'm Alexa." How do I stop it?
  • Can I connect the Reason ONE clock to a public Wi-Fi network (no password)?
  • Report an issue

Other Issues

  • The clock was successfully set up and added in the Reason Home app. Now it is not connecting to Wi-Fi. Why?
Reason
Powered by Zendesk